Shipping Policy

Processing

Orders are processed in 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

Rates and destinations

We offer Free Standard Shipping on ALL US orders (no minimum purchase required). We currently ship exclusively within the United States.

Delivery and tracking

Estimated delivery is 3–7 business days after dispatch. Tracking is emailed when available. Carrier delays, weather, holidays, and remote destinations may extend delivery. Customers must provide a complete address and should contact us immediately about corrections.

Lost or damaged parcels

Contact us with the order number and photos where applicable. We will investigate with the carrier and provide a replacement or refund when the claim is validated.

PRIVAULT
311 N Rainbow Bridge
Cedar Park, TX 78613, USA
contact@privault.shop
+1 512-259-2248
Support: Monday–Friday, 9:00 AM–5:00 PM (Central Time)